PB9 believes that gambling should remain fun entertainment, not a burden. We provide a range of tools and resources to ensure your gaming experience stays in control, safe and healthy.
Online gambling is a legitimate and enjoyable form of entertainment when done responsibly. Many PB9 players enjoy slot games, Live Casino and sports betting as a casual hobby – and that is what we want to preserve for all our users.
However, we recognize that a small number of individuals may struggle to control their playing habits. pb9 takes this responsibility seriously. We are not just a gaming platform — we also ensure our players have access to the tools they need to play wisely and responsibly.
PB9's responsible gaming principles are built on three core pillars: Control, Awareness and Support. Every player deserves an enjoyable experience without compromising their financial or mental well-being.
Playing responsibly means:
PB9 provides six self-control tools that you can activate directly from your account settings whenever you need them.
Set your maximum daily, weekly or monthly deposit amount. Once the limit is set, the PB9 system will automatically reject any deposit exceeding your specified value – no need to remember it yourself.
Limit the net loss amount allowed within a daily, weekly, or monthly period. Once the limit is reached, your account will be temporarily blocked from placing new bets for that period.
Set a maximum playing time for each session. PB9 will send you a warning as you approach the time limit and automatically end the session once the limit is reached so you do not lose track of time.
Need a short break? Activate cool-off mode for 24 hours, 7 days or 30 days. During this period your account will be fully blocked from any wagering and deposit activity.
The strongest option available – exclude yourself from the PB9 platform for 6 months, 1 year, 3 years or permanently. Your account will be closed and you will not receive any marketing communications.
Block promotional ads and bonus offers from appearing so you are not nudged into impulsive decisions. You can still play, but without the visual distractions that trigger unhealthy habits.
All self-control tools are accessible directly from your PB9 account dashboard in under two minutes.
Use your login credentials to access your account on the pb9 website or mobile app.
Click the profile icon in the top right corner, then select "Settings" or "Responsible Gaming" from the dropdown menu.
Select from deposit limits, loss limits, session time limits, cool-off breaks or self-exclusion according to your needs.
Enter your desired limit value or duration. Limits take effect immediately upon confirmation. Stricter limits apply instantly; loosening a limit requires a 24-hour waiting period.
The PB9 support team is ready to help you set up self-control limits or guide you through the self-exclusion process at any time.
Our support team is available around the clock. If you feel that gaming is starting to become a problem, contact us for a confidential discussion free of any judgment.
View a complete record of all your transactions, bets and playing time from the account history page. This information helps you evaluate your own playing patterns.
Disable all promotional notifications, bonus offers and marketing emails from your account communication settings to reduce gambling temptation triggers.
The PB9 system proactively monitors gameplay patterns. If the system detects signs of at-risk play, our team will reach out to you personally to offer assistance.
The earlier you recognize it, the easier it is to get help. Review this list of warning signs honestly.
Constantly thinking about gambling even while doing other activities in daily life.
Borrowing money or selling assets to fund further play.
Feeling the need to increase bet amounts to get the same level of excitement.
Trying to stop or reduce playing but being unable to do so.
Lying to family or friends about gambling activity and the amount of money spent.
Continuing to play to "recover" losses even as the financial situation worsens.
Neglecting work, family, or social responsibilities due to time spent gambling.
Feeling anxious, irritable, or uncomfortable when unable to play as usual.
Using gambling as a way to escape problems or feelings of distress.
Answer the following questions honestly. This is not a test — it is a mirror for yourself. The more "Yes" answers you give, the more you should consider seeking support.
Have you ever spent more time playing than you originally planned?
Have you ever played using money that should have been set aside for daily necessities such as rent, bills or food?
Have you ever hidden your gambling activity from your partner, family, or friends?
Have you ever felt compelled to keep playing even after you intended to stop?
Has gambling caused tension, arguments, or problems in your personal relationships?
Have you ever felt guilty or regretful after a long gambling session?
One of the most effective ways to protect your financial health is to set a realistic playing budget before starting any session.